Contact us

By Telephone

Regular business hours are 8:00 AM to 5:00 PM Monday through Friday.  Emergency calls are taken 24 hours a day, 7 days a week.

UGI Electric Service, UGI Gas Service and UGI Penn Natural Gas Customers Call (800) 276-2722

Account number starts with a “2”, “3”, “5” , “7” or “9” or property is located in Allentown/Bethlehem/Lehigh Valley Area, Bloomsburg, Harrisburg, Lancaster, Milford, Reading, Scranton, Wilkes-Barre, Williamsport.

UGI Central Penn Gas Customers Call (800) 652-0550

Property is located in Bedford, Clearfield, Coudersport, Hamburg, Huntington, Lewistown, Lock Haven, Fryburg, Lehighton, Oxford, Pittston, Pottsville, Port Allegany, Shamokin, Shippensburg, Stroudsburg, Troy, Waynesboro and Wellsboro.

TDD: 1-800-654-5988

By Mail – Submit a Payment:

UGI Utilities, Inc. (UGI Gas Service and UGI Electric Service)
P.O. Box 15523
Wilmington, DE 19886-5523 UGI Central Penn Gas
P.O. Box 15426
Wilmington, DE  19886-5426
UGI Penn Natural Gas
P.O. Box 15533
Wilmington, DE  19886-5533

By Mail – General Inquiries:

UGI Utilities Headquarters
2525 North 12th Street
Suite 360
Reading, PA 19605

UGI Central Penn Gas
PO Box 508
Lock Haven, PA 17745

UGI Gas Division Headquarters
2525 North 12th Street
Suite 360
Reading, PA 19605

UGI Electric Division Headquarters
One UGI Center
Wilkes-Barre, PA 18711

UGI Penn Natural Gas Headquarters
One UGI Center
Wilkes-Barre, PA 18711

Emergency Service (Electric Outages, Natural Gas Odor / Leaks) is available 24 hours per day, 7 days per week.